Contact
How to reach the Zombie Couple Video team about your account, credits, payments, refunds or anything else.
Last updated: 2026-10-17
Write to support@zombiecouplevideomaker.com about anything: signing in, credits and payments, refunds, a generation that failed, or feedback on the product.
What to include
- The email address you sign in with
- For a generation problem: the conversation link and what went wrong
- For a payment: the date, the amount and the payment method
Who runs this
Zombie Couple Video is made and run from Shenzhen, China by the same independent team that runs DreamMMer. Card, Apple Pay and Google Pay payments are processed by our payment partner Waffo.com Limited, which acts as the merchant of record: it appears on your card statement and also handles billing disputes and refunds if we ever fail to answer. Our mailing address is listed in the Privacy Policy. We reply to every email within 2 business days.
Already signed in?
You can also open a ticket on the Support Tickets page and follow the replies there.
For refunds and cancellations, see the Refund Policy.